Patriot MedBill ("Patriot MedBill," "we," "us," or "our") provides medical billing, coding, credentialing, and revenue cycle management services to healthcare providers. This Privacy Policy explains how we collect, use, and share information when you visit patriotmedbill.com (the "Website"), contact us, or use our online forms.
This policy applies to information collected through the Website and through your direct communications with us about our services. It does not govern protected health information (PHI) that we handle on behalf of healthcare providers. That information is protected under the Health Insurance Portability and Accountability Act (HIPAA) and the business associate agreements we sign with our clients. See Section 7.
We use cookies and similar technologies to keep the Website working, remember preferences, and understand traffic through analytics tools. You can block or delete cookies in your browser settings. Some parts of the Website may not work correctly if you disable cookies.
We do not sell your personal information. We may share it with:
We keep personal information only as long as needed for the purposes in this policy, to meet legal, accounting, or reporting requirements, or to resolve disputes. When it is no longer needed, we delete or de-identify it.
When we perform billing, coding, credentialing, or other services for a healthcare provider, we act as that provider's business associate. We use and disclose PHI only as permitted by our business associate agreement and applicable law, and we maintain administrative, technical, and physical safeguards for it.
Please do not send patient information or any PHI through the Website's contact forms or by regular email. We will give you a secure method to share PHI after a business associate agreement is in place.
We use reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
You may ask us to:
Depending on where you live, you may have additional rights under laws such as the Texas Data Privacy and Security Act or the California Consumer Privacy Act. To make a request, contact us using the details in Section 13. We may need to verify your identity before we act on a request. You will not be treated unfairly for exercising your rights.
The Website may link to third-party sites, including social media pages. We do not control those sites and are not responsible for their privacy practices. Please review their policies before sharing information.
The Website is intended for healthcare organizations and business visitors. It is not directed to children under 13, and we do not knowingly collect their personal information. If you believe a child has provided us with information, contact us, and we will delete it.
For questions about this policy or to make a privacy request:
Patriot MedBill
2825 Wilcrest Dr #608, Houston, TX 77042
Email: info@patriotmedbill.com
Phone: (281) 809-4791