
Military families, several Texas Medicaid programs and local managed care plans make San Antonio receivables unusually layered. Patriot MedBill's Houston-based team works those open claims remotely until each one is paid, corrected or resolved.
TRICARE Claim Follow-Up
Military family claims worked through
STAR Program Claims
STAR, STAR+PLUS and STAR Kids
Revenue Recovery Focus
Old balances triaged before deadlines
HIPAA-Compliant
Protected access to patient data

A San Antonio practice can bill TRICARE for a service member’s spouse, STAR Kids for a child with complex needs, STAR+PLUS for an adult with a disability and a commercial plan for the next patient, all before lunch. When any of those claims stalls, the fix depends on which program it belongs to.
That is why AR in Bexar County tends to age in clusters. Claims with coordination-of-benefits questions, managed care routing errors or missing authorizations sit untouched because each requires a different phone number, portal and set of rules. The longer they wait, the closer they drift to filing and appeal limits.
Patriot MedBill's Houston-based team supports San Antonio practices remotely. We work directly in your existing EHR or practice management system and payer portals, take each claim to a resolution, and keep you informed about the balances that need your input.
Accounts receivable follow-up in San Antonio has to account for a large military population, deep Medicaid enrollment and steady growth along the I-35 corridor. These are the trouble spots we see most often.
With Joint Base San Antonio nearby, TRICARE claims are routine. TRICARE usually pays after a patient’s other health insurance, and TRICARE For Life pays after Medicare, so a claim filed in the wrong order is denied until the sequence is fixed.
Texas Medicaid members here may be enrolled in STAR, STAR+PLUS or STAR Kids, each delivered through managed care plans with their own authorization and claim rules. A claim sent under the wrong program or plan returns unpaid.
Community First Health Plans and Superior HealthPlan carry a large share of Bexar County Medicaid and CHIP members. Their portals, reconsideration steps and appeal timelines each have to be followed exactly.
Federally qualified health centers bill encounter-based claims that differ from standard fee-for-service billing. Small errors in encounter coding or payer setup can stall whole batches of visits.
Demand for counseling and psychiatric care keeps rising in San Antonio. Authorization counts and session-based billing create frequent small denials that are easy to ignore and expensive to lose.
New practices toward New Braunfels and along I-35 bring new provider enrollments and payer contracts. Claims filed before enrollment is complete often pend or deny and need careful follow-up.
Each service targets a specific reason San Antonio claims go unpaid.
TRICARE, Medicare and dual-eligible claims are checked for payer order, then rebilled to the correct primary and secondary payers.
STAR, STAR+PLUS and STAR Kids claims rejected for the wrong managed care plan are redirected to the plan responsible on the date of service.
Open claims are checked with each payer on a routine schedule, so pending military, Medicaid and commercial claims stay visible.
Denials from Community First Health Plans, Superior HealthPlan and commercial carriers are appealed with the documentation each plan asks for.
Aging is reviewed against each program’s filing and appeal limits, so claims closest to a cutoff get attention first.
FQHC encounter details, modifiers and diagnosis codes are corrected and resubmitted as proper corrected claims.
Recovered claims are tracked to payment, and unexpected adjustments or partial payments are flagged for another look.
Six repeatable steps keep layered payer rules from slowing your collections.
We review open balances and tag each claim as TRICARE, Medicare, Medicaid program, local managed care plan or commercial.
Claims nearing a filing or appeal limit are pulled forward so they are worked while recovery is still possible.
For stalled claims we confirm eligibility, the correct Medicaid plan and the right primary and secondary payers.
Errors are fixed and claims refiled, or a reconsideration or appeal is prepared with supporting records.
Our specialists keep checking each claim until it pays or reaches a final decision, and record every contact.
You receive a report of recoveries, outstanding items and the root causes your registration or billing team can address.
What San Antonio providers can count on when Patriot MedBill takes over follow-up:
A team that works with TRICARE, Texas Medicaid managed care and commercial plans every day.
Deadline-first triage helps keep recoverable claims from aging past payer limits.
Consistent follow-up evens out the swings that come from batches of stalled government-program claims.
Your staff stops spending afternoons on the phone with payers and focuses on patients instead.
We work inside your existing systems using HIPAA-compliant workflows, with no software change required.
Military, Medicare, Medicaid and commercial coverage common across Bexar County.
We handle receivables for practices in San Antonio, the rest of Bexar County and nearby I-35 communities, including:
✔ Practices serving military families
✔ Federally qualified health centers
✔ Pediatric practices with STAR Kids patients
✔ Behavioral health providers
✔ Primary care and internal medicine clinics
✔ Specialty clinics
✔ Home healthcare agencies
✔ Ambulatory surgical centers
Also operating elsewhere in Texas? Our Dallas AR follow-up page and Austin AR follow-up page cover those markets, and the Houston accounts receivable follow-up page explains the core service.
Prevent tomorrow’s AR today with insurance verification in San Antonio, credentialing, medical billing or full revenue cycle management in San Antonio.
We confirm the patient’s TRICARE coverage and whether other insurance or Medicare should pay first, then check claim status and correct or refile as needed. Denials are appealed with the records TRICARE requests. Every contact is logged in your account notes.
Yes. STAR+PLUS members who also have Medicare need the claim sent to Medicare first and the Medicaid plan second. We check the order, rebill where it was wrong and follow the crossover through to payment.
Yes. We follow each plan’s own reconsideration and appeal steps, including its documentation and timing requirements. Patterns behind repeat denials are reported so they can be prevented at scheduling or registration.
Yes. We review encounter claims that are pending or denied, correct coding and payer setup problems, and resubmit them. We also highlight systemic issues that affect many visits at once.
It covers claim status checks, payer calls, denial correction and appeals, corrected claim submission, aging review and payment confirmation. The goal is to resolve every open claim before it passes a payer deadline.
Yes. Patriot MedBill's Houston-based team supports practices remotely, so location within the region does not matter. We work in your EHR or practice management system and payer portals.
Pricing depends on claim volume, backlog size and age, payer mix and the scope you need. We review your current aging during a free consultation and then propose a fee structure.
Share your aging report and we will identify which TRICARE, Medicaid and commercial claims are still recoverable and outline how our Accounts Receivable Follow-Up Services in San Antonio would work them.

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